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Privacy Policy 

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1. Introduction
At Artisan Dental Laboratory, we are committed to protecting your privacy and ensuring transparency in how we handle your personal information. This privacy policy outlines how we collect, use, protect, and share your data when you interact with us through our website, services, and communications.
 

2. Types of Information Collected
We may collect the following types of personal information:

  • Name

  • Email address

  • Phone number

  • Shipping and billing addresses

  • Practice or business name (if applicable)

  • Payment details (when applicable for purchases)

  • Technical data such as IP address, browser type, and device information
     

3. Method of Information Collection
Customer data may be collected through:

  • Online forms (e.g., new account registration, case submission)

  • Newsletter sign-ups

  • Purchases and payment transactions

  • SMS opt-ins and communications

  • Web analytics and cookies when browsing our site
     

4. Purpose of Data Collection
We collect your information to:

  • Process and fulfill product and service requests

  • Provide case-related updates and shipping notifications

  • Communicate promotions, offers, or events

  • Improve website performance and customer experience

  • Comply with legal obligations
     

5. Data Security Measures
We implement industry-standard security measures including encrypted data transmission (SSL), restricted access to personal data, and secure storage systems to protect your information from unauthorized access, misuse, or disclosure.
 

6. Data Sharing
We do not sell your personal data. Your information may only be shared with third-party service providers as necessary to:

  • Process payments

  • Deliver products and services

  • Send authorized SMS or email communications

  • Comply with applicable laws and legal processes

All third-party vendors are required to maintain the confidentiality and security of your data.
 

7. User Rights
You have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates to your information

  • Request the deletion of your data (unless retention is legally required)

  • Opt-out of marketing communications at any time
     

8. Contact Information
If you have any questions, concerns, or requests regarding your personal information or this privacy policy, please contact us at:
 

Artisan Dental Laboratory
📍 4433 Brookfield Corporate Drive, Suite E, Chantilly, VA 20151
📞 (703) 938-2599
✉️ info@artisanlabusa.com

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9. SMS Consent

Mobile Opt-In, SMS consent and phone numbers collected for SMS communication purposes will not be shared with third parties and affiliates for marketing purposes.

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